Ashton Confectionery Privacy Policy

This Privacy Notice explains the types of personal data I may collect about you when you purchase an item from me through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

I may need to update this Privacy Notice from time to time. I will notify you of any significant changes, but you are welcome to come back and check it whenever you wish.

Personal Information I Collect

To fulfil your order, you have authorised Etsy to provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product you are purchasing. You may also choose to provide me with additional personal information, for personalising a custom design for example, of you contact me directly via email, Facebook or Etsy.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

• As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support.
• If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
• As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Data Retention and Data Protection

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

All printed data is held in a secure locked location and kept for a time period of 7 years. After this time it is no longer required and is incinerated. Proof of Postage receipts are kept until they are no longer needed. After this time, they are also incinerated. Where digital data is held, all devices are password protected.

I do not send out mailing lists and I do not trade or sell your personal details with other companies.

Access To Your Personal Information

At any time, you are entitled to view, amend or delete any personal information I hold. You may email any requests of this nature to ashtonconfectionery16@gmail.com

How To Contact Me

For purposes of EU data protection law, I, Maria Ashton, am the data controller of your personal information. I hope this Privacy Policy will have answered any questions you have, but if not, please do get in touch with me. You may contact me at ashtonconfectionery16@gmail.com